CCAutoSoft
The Internet Cafe Software
[ Automatically Controls Your Internet Cafe ]

www.ccautosoft.com - reliability, stability...
CCAutoSoft User's Guide

Some Issues With Windows XP

1. Cannot Disable Some HotKeys (CCAutoClient)
CCAutoSoft cannot fully disable some hotkey of WinXP. When a client is in locked state, where the desktop is covered by a lock image, the start menu still can be accessed by the hotkeys.

Solution:
To solve this problem, there is an option to totally disable the keyboard and mouse while in locked status in CCAutoClient. Please note that while in locked state the keyboard and mouse cannot be use at all when the option is enabled, but they can be used normally while in unlocked status.



As a result, the PrepaidCode feature cannot be used in Windows XP because you cannot insert the PrepaidCode on the desktop using the keyboard.


2. Windows XP SP2 (Service Pack 2) : Unstable Connection (CCAutoServer)
CCAutoServer will show unstable connection between the server and clients in Windows XP SP2. The icon of the terminal will be black (no connection). Only one client is disconnect in one time, randomly.



(In the image above, is an example of the terminal status. The green color icons show connected terminals and the black icons show disconnected terminals.)

Solution:
Do not use Windows XP SP2 as the server, go back to SP1. (No problem reported if using WinXP SP2 as client so far.)


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Favourite links :
1. The Need for Hard Disk Image Backup For Internet Cafe
2. Connecting All Hardwares in Internet Cafe
3. Basic Internet Cafe Requirement: Hardware and Software
4. Help & Troubleshooting