Why do you need the internet cafe sofware?

Some call it as the cyber café billing software. Some named it as cyber café management software. Others call it cyber café accounting software. It is all the same. Internet cafe timing software is just another name.
A few years back, in the beginning of internet cafe business, we hardly find any software designed for especially for internet cafe. Off course, without a cyber cafe management software, internet cafe using traditional method in keeping customer record. In my personal opinion, internet cafe business is one step forward from other type of businesses that do not need any advanced technology. If a restaurant can use cash machine, why cyber cafe cannot? So, if an internet cafe still using a simple calculator to calculate the bill, the business is one step behind other business.

When a customer comes in, the internet cafe staff writes the customer's name and the start time in a book. When they finish, search for his name on the book and calculate the usage charge by a calculator. How will your customer know whether the calculation is correct? How do they confident they are not being cheated? I have a friend who banned one cyber cafe in his entire life because he was asked to pay for what he did not use. He believed that he only use the computer in half an hour, but the staff shows him the book that he had used it for almost three hours! Isn't it ridiculous? Even though, your staff calculates it correct, but without the right software, customers will lose confident in your internet cafe.

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Without the software, if the customer makes the payment first, cyber cafe staff needs to make sure the customer will end the session on a right time. The staff has to tell the customer when the session is finished by go to the customer and tell them that the time was over, and it is not surprise that the staff always failed to do it on time. How can a staff do the work if you put twenty to forty units of computers in the internet cafe? As a result, you need to hire two or three staffs to do a simple job!

Every internet cafe may have some experience with bad customers. How if a customer insist to leave the computer although the time was over? What will your staff do? How if somebody is using the computer without pay? How if a customer says that he already paid some amount, but your staff did not write it on the book? And many more bad experience not including bad experience with your own staff.

There are too many reason why you need a cyber café billing software (If only you are running the internet café business). Most of the time cyber café billing systems also have many other functions that will make thing easier to manage your internet café.

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3. Basic Internet Cafe Requirement: Hardware and Software
4. Help & Troubleshooting